We want you to be completely satisfied with your purchase from our online store. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a refund or exchange. Please note that a 15% restocking fee will be applied for all returns due to a change of mind.
To initiate a return, please contact our customer service team with your order number and the reason for the return. Our team will provide instructions on how to return the item.
The cost of return shipping is the responsibility of the customer, except in cases where we have packed the wrong items. In such cases, we will cover the cost of return shipping.
Refund or Exchange:
Once we receive your returned item, we will inspect it to ensure that it is in its original condition and packaging. If the item is in its original condition, we will process your refund or exchange within 3-5 business days. Refunds will be issued to the original payment method, while exchanges will be shipped out to you as soon as possible.
Damaged or Defective Items
If your item arrives damaged or defective, please contact our customer service team as soon as possible with photos of the damage or defect. We will do our best to resolve the issue and provide you with a replacement item if necessary. In case of quality issues, we offer free return shipping.